Wednesday, December 21, 2011

Upcoming OCLC Webinar: Seeking Synchronicity: Revelations and Recommendations for Virtual Reference

 Join Califa and OCLC to learn about OCLC Research findings that will inform future development and inspire effectiveness for virtual reference services.  On January 31, you have the opportunity to join OCLC and Califa virtually to hear about and discuss the findings of the Seeking Synchronicity report. 

In this webinar, Lynn Silipigni Connaway, PhD., Senior Research Scientist at OCLC, and Marie L. Radford, PhD., Associate Professor, School of Communication & Information, Rutgers, will discuss the key findings of their multi-year study that were recently published in the report, Seeking Synchronicity: Revelations and Recommendations for Virtual Reference.

Their findings show that today’s patrons, scholars and citizens are not just looking to libraries alone for answers to specific questions; they want to also engage partners and guides in their lifelong information-seeking journey. Virtual Reference is an opportunity to meet those needs.

This webinar will give Califa members the opportunity to ask in-depth questions of the authors about their findings as well as cover general topics of concern for Virtual Reference providers. 

This webinar will be the first in a series of sessions on Virtual Reference from Califa and OCLC. We will be working together to give timely updates and spark discussion on how to best find and meet your patrons online. Don’t miss this exciting kick-off!

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