Join Califa and
OCLC to learn about OCLC Research findings that will inform future development
and inspire effectiveness for virtual reference services. On January 31, you have the opportunity to
join OCLC and Califa virtually to hear about and discuss the findings
of the Seeking Synchronicity
report.
In this webinar, Lynn Silipigni
Connaway, PhD., Senior Research Scientist at OCLC, and Marie L. Radford, PhD.,
Associate Professor, School of Communication & Information, Rutgers, will
discuss the key findings of their multi-year study that were recently published
in the report, Seeking
Synchronicity: Revelations and Recommendations for Virtual Reference.
Their findings show that today’s
patrons, scholars and citizens are not just looking to libraries alone for
answers to specific questions; they want to also engage partners and guides in
their lifelong information-seeking journey. Virtual Reference is an opportunity
to meet those needs.
This webinar will give Califa members the opportunity to ask in-depth questions of the authors about their
findings as well as cover general topics of concern for Virtual Reference
providers.
This webinar will be the first in
a series of sessions on Virtual Reference from Califa and OCLC. We
will be working together to give timely updates and spark discussion on how to
best find and meet your patrons online. Don’t miss this exciting kick-off!
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