Making the Case for
Virtual Reference in Tough Times
It’s no
secret that libraries everywhere are making difficult choices due to the
current economy. Newer programs, like
virtual reference, are often the first to face the chopping block. Making the case for funding virtual reference
might be easier than you think.
Susan
McGlamery works with libraries on a regular basis as they secure funding for
OCLC’s QuestionPoint service. In addition you’ll hear from Cathay Crosby,
Statewide Coordinator for Ask a Librarian Delaware; Liz Barksdale of Ask New Texas; and Jaclyn McKewan of AskUs247 and Western
New York Library Resources Council. Hear
what has an impact on funders and learn what features of a virtual reference
service are most valuable to your community.
“Virtual
Reference in Tough Times” is the next in the Best Practices in Virtual
Reference series. Each session is a free, hour-long webinar available to all
and highlighting some of the benefits of working collectively with others in
your group.
Despite the best advocacy, paying for virtual
reference still may not make the cut. Explore what free options you have and
hear how they’ve worked for those already using the service. Know what you
really need to have in a virtual reference service to make it work for your
community.
Virtual Reference in Tough Times
April 24, 2012
1:00pm
– 2:00pm Eastern
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